As the name suggests, Thuisvaccinatie.nl visits clients at home to administer vaccinations. To a large extent, it concerns travel vaccinations. Experienced doctors come to the time and place that is most convenient for the client. They can make all appointments online themselves. Despite the high quality of service, the costs charged by Thuisvaccinatie.nl are competitive with those of traditional vaccination institutions. To take advantage of this competitive advantage in the long term, it was necessary to transform the back office so that it is suitable for further growth.